YOUR FAQ CONTENT HERE
Q1：What are the advantages of your company?
A：Chimptool Co., Ltd. is a professional hardware&house improvement manufacturer and famous retail store in China for households supply, hardware, and auto accessory, hydraulic & pneumatic system products.Chimptool Factory has 25 years of experience in hardware manufacturing, and got the SGS certificate for 200,000 gas spring work-time life, and TUV/IOS9001/IAF16949 certification and obtained various patents.
Q2： Are you trading company or factory?
A：We are factory with trading company.
Q3：What are the delivery methods I can choose?
A：Usually EXW or FOB. For more information, please contact us.
Q4：How about the delivery time?
A：lt's about 3 to 15 days for the goods have in stock,the specific delivery time depends on theitems and the quantity of your order.
Q5：Can it support customized services?
A：certainly! It also supports OEM customization services.
Q6：Can you produce according to the provided samples or drawings?
A：Yes, we can produce according to the samples or drawings you provide. We have a wide variety and can manufacture molds and fixtures.
Q7：How to guarantee your after-sales service?
A：
1. Strictly comply with every inspection during the production process;
2. Strictly inspect the products before shipment to ensure quality and ensure that our packaging is intact;
3. Track and receive customer feedback in a timely manner.
Q8：What do you do when a customer encounters a product problem or dispute?
A：We will respond promptly and handle the problem when we receive feedback,And feel free to ask us any questions, we will try our best to help you.